Fun outdoors

Pirates of the Caribbean 3 : At World's End

Yo, ho, haul together,
hoist the Colors high.
Heave ho,
thieves and beggars,
never shall we die.

The king and his men
stole the queen from her bed
and bound her in her Bones.
The seas be our
sand by the powers
where we will we’ll roam.

Yo, ho, haul together,
hoist the Colors high.
Heave ho,
thieves and beggars,
never say we die.

Some men have died
and some are alive
and others sail on the sea
– with the keys to the cage…
and the Devil to pay
we lay to Fiddler’s Green!

The bell has been raised
from it’s watery grave…
Do you hear it’s sepulchral tone?

We are a call to all,
pay head the squall
and turn your sail toward home!

Yo, ho, haul together,
hoist the Colors high…
Heave ho,
thieves and beggars,
never say we die.


The movie was great, the company was better.

Jack, you're unbelievable

Take me now Jack!

Yesterday evening I bought the tickets for the PoC 3 premier. Tickets 1 & 2 are mine!

Yo ho, Yo ho a pirate's life is for me

Customer Service Skills

I've been in the customer service business for a couple of years now. I've learned a couple of things. Specially that everything you say can and will be used against you.

So I go to this movie theater that makes killer crepes and frappe. I order my usual strawberry and cream cheese crepe with my mocha. Everything seems fine. I pay up and wait.

Suddenly, I hear someone call out that a Caramel Mocha was ready. I ordered a simple mocha. I told the barista that I didn't want it. They guy at the register should have told me that they only had that kind of mocha. After a team huddle, they decided to give me back my money.

As someone in customer service, I think that was the best descicion they made. It's better to keep a good image and cut potential bad customers.

Sometimes, it feels good to be on the other side.

Road Trip

And so, we are reduced to this. Yup, customers at one of the company's properties were expecting us. I kinda felt like a cheap celebrity. Not becuase I'm cheap, but because of the low budget advertising used for our tour.

We were there from 10 till 1. It was like a wierd version of a meet and greet. This time, with angry customers. It just doesn't get better than this. Some were nice. Others really did seem upset.

The highlight of our day was that the Business Unit Director and Sales Coordinator showed up. Like big rock stars, fans were screaming and waving. They just showed up to talk, at least it didn't get out of hand.

26 reports in a two hour visit